
suburban water heater manual sw10de
Suburban Water Heater SW10DE: A Comprehensive Guide
This manual serves as your guide for the SW10DE‚ ensuring successful operation and maintenance of your RV’s essential hot water system.
Understanding controls is crucial; familiarize yourself with them before initial use for optimal performance and longevity.
The Suburban SW10DE water heater is a widely utilized appliance in recreational vehicles‚ known for its reliability and efficient performance in providing hot water for various needs. This unit is designed to deliver consistent temperatures for showers‚ sinks‚ and other hot water applications while traveling or camping.
As your partner in success‚ this comprehensive guide will walk you through every aspect of the SW10DE‚ from initial setup and safe operation to routine maintenance and troubleshooting. Before operating‚ carefully review all instructions and safety precautions. Understanding the controls and components is paramount to maximizing the lifespan and efficiency of your water heater.
Proper use ensures years of dependable hot water‚ enhancing your RV experience.
Understanding the SW10DE Model & Its Applications
The Suburban SW10DE is a gas-fueled‚ tank-type water heater specifically engineered for the demands of RV living. It’s designed to operate on either propane (LP) gas or‚ in some models‚ natural gas‚ offering flexibility depending on your RV’s setup and available fuel sources.
Its primary application is providing hot water for essential RV functions – showering‚ dishwashing‚ and handwashing. The SW10DE’s compact design makes it suitable for a variety of RV sizes and layouts. Understanding its capacity (typically 10 gallons) helps manage water usage efficiently. This model is favored for its robust construction and ability to withstand the rigors of travel.
Familiarity with its features will optimize your RV experience.

Safety Precautions & Warnings
Prioritize safety! Improper installation or operation can lead to fire‚ explosion‚ or carbon monoxide poisoning; read this manual thoroughly before use.
General Safety Guidelines for Gas Water Heaters
Always ensure adequate ventilation when operating your Suburban SW10DE gas water heater to prevent the buildup of hazardous fumes. Never store flammable materials near the unit‚ and regularly inspect the gas supply lines for leaks using a soap and water solution.
Regularly check the burner assembly for obstructions and ensure the flue pipe is securely connected and free from damage. Do not attempt to modify or repair the water heater yourself unless you are a qualified technician.
Keep children and pets away from the water heater during operation‚ as surfaces can become extremely hot. Follow all local codes and regulations regarding the installation and use of gas appliances. Be aware of the smell of gas and know what to do in case of a leak – immediately shut off the gas supply and contact emergency services.
Carbon Monoxide Risks & Prevention
Carbon monoxide (CO) is a deadly‚ odorless‚ and colorless gas produced by the incomplete combustion of fuels like propane or natural gas. Your Suburban SW10DE‚ if improperly installed or maintained‚ can pose a CO risk. Install a CO detector near the water heater and in living areas of your RV‚ testing it regularly.
Ensure proper ventilation by never blocking the water heater’s flue. Inspect the flue pipe for corrosion‚ damage‚ or obstructions before each use. Recognize the symptoms of CO poisoning – headache‚ dizziness‚ nausea‚ and confusion – and evacuate immediately if suspected.
Regular professional inspections are crucial for identifying potential CO leaks. Never use the water heater as a space heater‚ and always follow the manufacturer’s instructions for safe operation. Prioritize safety to protect yourself and your family.

Installation & Setup
Proper installation is vital for safe and efficient operation; adhere strictly to all guidelines outlined in this manual and local codes.
Careful setup ensures years of reliable hot water‚ enhancing your RV experience.
Proper Ventilation Requirements
Adequate ventilation is absolutely critical when installing and operating your Suburban SW10DE water heater. This unit requires a properly sized and functioning vent to safely exhaust combustion gases – primarily carbon monoxide – to the exterior of your recreational vehicle.
Failure to provide sufficient ventilation can lead to a dangerous buildup of these gases‚ posing a severe health risk. The vent pipe must be securely connected to the water heater and extend vertically‚ terminating above the roofline‚ clear of any obstructions like air conditioners or vents.
Inspect the vent pipe regularly for corrosion‚ damage‚ or blockage. Ensure the vent opening is unobstructed by debris‚ snow‚ or ice. Consult the detailed installation instructions for specific vent pipe sizing and material recommendations based on your RV configuration. Never operate the water heater without a properly installed and functioning vent system.
Gas Supply Connection Procedures
Connecting the gas supply to your Suburban SW10DE water heater requires strict adherence to safety protocols and local codes. Always begin by ensuring the gas supply valve is completely shut off before commencing any work. Use only approved gas piping materials and fittings‚ specifically designed for propane or natural gas‚ as applicable.
Apply a gas-rated pipe sealant to all threaded connections to prevent leaks. Carefully tighten all fittings‚ avoiding over-tightening which can damage the components. After connecting the gas line‚ perform a thorough leak test using a soap and water solution – apply it to all connections and watch for bubbles indicating a leak.
If a leak is detected‚ immediately shut off the gas supply and re-tighten the connection. Never use an open flame to check for gas leaks. A qualified technician should perform the final gas connection and safety inspection.
Water Line Connections & Leak Testing
Establishing water line connections for your Suburban SW10DE requires careful attention to detail to prevent leaks and ensure proper operation. Use only potable water-rated plumbing materials‚ such as PEX or copper tubing‚ compatible with your RV’s plumbing system. Apply Teflon tape to all threaded connections before tightening.
Connect the cold water inlet and hot water outlet lines‚ ensuring proper orientation. After connecting the water lines‚ slowly turn on the water supply and thoroughly inspect all connections for leaks. Utilize a soap and water solution to identify any potential leak points – bubbles will indicate a problem.
Tighten any leaking connections as needed. Bleed the air from the system by opening a hot water faucet until a steady stream of water flows. Regular leak checks are recommended‚ especially after traveling.

Operating Instructions
Follow these instructions to safely and efficiently operate your Suburban SW10DE water heater‚ ensuring consistent hot water availability during your travels.
Lighting the Water Heater (Pilot & Electronic Ignition)
Before attempting to light the SW10DE‚ ensure the area is well-ventilated and free of flammable materials. For pilot light models‚ turn the gas control knob to the “Pilot” position‚ then depress and hold the knob while simultaneously pressing the igniter button. Continue holding the knob for approximately 30-60 seconds after the pilot ignites.
Release the knob slowly; if the pilot extinguishes‚ repeat the process. If it fails after several attempts‚ consult the troubleshooting section. For electronic ignition models‚ simply turn the gas control knob to the “On” position. The igniter will automatically spark‚ igniting the burner.
Always observe the flame through the view port to confirm proper ignition. If no flame is visible‚ immediately turn the gas off and investigate.
Adjusting Water Temperature Settings
The SW10DE features a thermostat dial for precise temperature control. Begin by turning the gas control knob to the “On” position. Slowly rotate the thermostat dial clockwise to increase the water temperature and counter-clockwise to decrease it.
Caution: Avoid setting the temperature too high‚ as this can cause scalding. A comfortable setting typically falls between 120°F and 130°F. Allow several minutes for the water to heat up after each adjustment;
Periodically check the water temperature at a faucet to ensure it aligns with your desired setting. Remember to prioritize safety and prevent accidental burns‚ especially for children and the elderly.
Understanding Thermostat Operation
The SW10DE’s thermostat regulates water temperature by cycling the burner on and off. It maintains the set temperature by sensing water temperature and adjusting gas flow accordingly.
A bi-metallic strip within the thermostat bends with temperature changes‚ opening and closing the gas valve. This cyclical operation is normal and ensures consistent hot water delivery. The dial indicates the desired temperature range‚ not the exact temperature.
Factors like water inlet temperature and demand can affect performance. A faulty thermostat may cause inconsistent heating or failure to maintain temperature. Regular inspection and replacement‚ when needed‚ are crucial for optimal function.

Maintenance & Troubleshooting
Regular inspection and cleaning are vital for optimal performance. Addressing issues promptly prevents costly repairs and ensures reliable hot water throughout your travels.
Regular Cleaning & Inspection Procedures
Maintaining your Suburban SW10DE water heater involves routine checks to ensure safe and efficient operation. Begin by visually inspecting the unit for any signs of corrosion‚ damage‚ or leaks around connections and the tank itself.
Periodically flush the tank to remove sediment buildup‚ which can reduce heating efficiency and potentially cause damage. This is typically done by disconnecting the drain plug and allowing the tank to empty.
Inspect the burner assembly for obstructions and ensure proper airflow. Clean the burner with a soft brush if necessary. Check the vent pipe for any blockages‚ ensuring proper exhaust of combustion gases. A thorough inspection every six months‚ or before extended storage‚ is recommended for optimal performance and longevity.
Winterizing the SW10DE for Cold Climates
Protecting your Suburban SW10DE from freezing temperatures is crucial to prevent damage. Begin by completely draining the water heater tank and all associated water lines. Disconnect the water inlet and outlet connections and open the drain valve.
Next‚ bypass the water heater using the bypass valve (if equipped) and introduce RV antifreeze into the water lines to displace any remaining water.
For the water heater itself‚ you can pour a generous amount of RV antifreeze directly into the tank. Ensure the antifreeze reaches all internal components. Do not use automotive antifreeze‚ as it is toxic. Finally‚ disconnect the gas supply and consider covering the unit for added insulation during prolonged cold periods.
Common Issues & Diagnostic Steps
Several issues can arise with the SW10DE. A lack of hot water often indicates a pilot light outage or a faulty thermostat. Check the pilot flame; if it’s weak or absent‚ follow the lighting instructions carefully.
If the pilot is lit‚ but no hot water is produced‚ test the thermostat’s functionality. A gas odor suggests a potential leak – immediately shut off the gas supply and ventilate the area.
Low water pressure can stem from blocked inlet screens. Inspect and clean these screens regularly. Unusual noises might indicate sediment buildup; flushing the tank can resolve this. Always prioritize safety and consult a qualified technician for complex repairs.
Replacing the Thermostat
Replacing the thermostat requires careful attention to safety. First‚ completely shut off the gas supply to the water heater. Disconnect the electrical power to prevent accidental shock. Locate the thermostat‚ typically behind an access panel.
Carefully disconnect the wires connected to the old thermostat‚ noting their positions for correct re-connection. Remove the old thermostat and install the new one‚ ensuring a secure fit.
Reconnect the wires precisely as they were before. Restore power and gas‚ then test the new thermostat by attempting to ignite the water heater and verifying temperature control. If issues persist‚ consult a qualified technician.
Replacing the Gas Valve
Gas valve replacement is a critical task best handled by a qualified technician due to inherent gas safety risks. Begin by shutting off the gas supply and disconnecting electrical power. Locate the gas valve‚ usually near the burner assembly.
Carefully disconnect the gas line‚ ensuring no leaks occur. Disconnect any electrical connections. Remove the old valve and install the new one‚ using pipe sealant on gas line threads.
Reconnect the electrical connections and carefully restore the gas supply. Perform a thorough leak test using a soap and water solution. Verify proper operation by attempting ignition and checking for stable flame control.
Addressing Pilot Light Problems
A failing pilot light often indicates a dirty pilot assembly or a faulty thermocouple. First‚ ensure the gas supply is on. Locate the pilot access panel and carefully attempt to relight the pilot following the lighting instructions.
If it won’t stay lit‚ inspect the pilot orifice for blockage and clean it gently with a wire. A failing thermocouple prevents gas flow; replace it if suspected.
Check the pilot flame – it should be blue and steady. A yellow or flickering flame suggests incomplete combustion. If problems persist‚ consult a qualified technician; do not attempt repairs beyond your expertise.

Parts & Components
Detailed diagrams illustrate the SW10DE’s internal structure‚ pinpointing essential parts like the gas valve and thermostat for easy identification and maintenance.
Exploded Diagram of the SW10DE
The following is a detailed‚ exploded view illustrating each component of the Suburban SW10DE water heater. This visual representation is invaluable for understanding the assembly and disassembly process during maintenance or repair procedures.
Each part is clearly labeled‚ allowing for easy identification when ordering replacements or performing diagnostics. Key components highlighted include the burner assembly‚ the gas control valve‚ the thermostat‚ the heat exchanger‚ and the various plumbing connections.
Please note: Due to the complexity of the unit‚ it is strongly recommended that all repairs be performed by a qualified technician. Refer to the diagram alongside the parts list for accurate component placement and orientation.
Identifying Key Components (Gas Valve‚ Thermostat‚ etc.)

The Suburban SW10DE relies on several critical components for safe and efficient operation. Understanding their function is vital for troubleshooting and maintenance.
The gas valve regulates gas flow to the burner‚ controlled by the thermostat. The thermostat maintains the desired water temperature‚ cycling the burner on and off. The burner assembly ignites the gas‚ heating the water within the tank. The heat exchanger transfers heat to the water‚ and the pilot assembly (if equipped) provides a continuous ignition source.
Important: Always disconnect the gas supply before working on any of these components. Proper identification and understanding of each part are essential for safe and effective repairs.

Warranty Information & Support
Suburban provides a warranty on the SW10DE against manufacturing defects. For detailed coverage and to access customer support‚ please visit their official website.
Suburban Warranty Details for SW10DE
Suburban’s warranty for the SW10DE water heater covers defects in materials and workmanship for a specified period from the original date of purchase. This typically includes coverage for the tank‚ burner assembly‚ and other essential components.
However‚ the warranty does not cover damage resulting from improper installation‚ misuse‚ neglect‚ freezing‚ or acts of God. It’s crucial to retain proof of purchase for warranty claims. Modifications or alterations to the unit will void the warranty.
To initiate a warranty claim‚ contact Suburban’s customer support with your model number‚ serial number‚ and a detailed description of the issue. Suburban may require photographic evidence or return of the defective part for inspection. Warranty service is typically provided through authorized Suburban service centers;
Contacting Suburban Customer Support
For assistance with your Suburban SW10DE water heater‚ several avenues of support are available. You can reach Suburban’s customer service team via telephone during regular business hours – typically Monday through Friday. Their dedicated representatives can address your questions and guide you through troubleshooting steps.
Alternatively‚ Suburban offers comprehensive support through their official website‚ featuring a detailed FAQ section‚ downloadable manuals‚ and troubleshooting guides. Email support is also available for less urgent inquiries‚ ensuring a documented record of your communication.
When contacting support‚ have your model number and serial number readily available to expedite the process. Be prepared to describe the issue in detail for efficient assistance.
